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SHIPPING INFORMATION

 

ORDER INFORMATION:. A receipt will be enclosed with your order. You will receive an email confirmation that we have received your order, plus another email will be sent when your order ships.

Please add our email address info@allthatthread.com to your address book so our emails doesn't get caught in your spam folder. Please check that folder before emailing us about your order.

PAYMENT METHODS: We accept Master Card, Visa and Discover credit cards and checks. Please call to verify your shipping charge before sending your check. You may also call us to place your order at (708) 301-3172.

SHIPPING RATES: Our minimum Shipping Rate is $5.75 for one pound of products within the Continental U.S.  With the new zonal rates for the post office it will be impossible for us to guess the shipping rate for each order until the address and total weight have been determined. The exact cost will be determined when your order is ready for shipping. We make every effort to ship you orders by the most economical means, either priority mail or by other ground carriers The shipping rate is based on current US Priority Shipping rates according to weight and postal zone. 

We do ship International. The Actual cost to ship will be added to your credit card and invoice. Shipping rates subject to change without notice and US Postal increases.   Orders under $100 will be shipped by United States Postal Service. Orders over $100 will be shipped by DHL.

If you are doing a mail-in order and are sending a check, please call to verify the shipping charges. 

To give you an example, 9 spools of Aurifil can be shipped for the 1 lb. rate; but, depending on which brands you choose or combinations of brands, more or less spools could be shipped for the same rate. 

RETURN POLICY:  Returns are allowed within 30 days from date of purchase in unopened and saleable condition. Return authorization is necessary. Credit is applicable toward in store credit only less 20% restocking fee. Credit must be used within 30 day of issuance.  Return freight must be prepaid.

 

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All That Thread
P.O. Box 325
Lemont, IL 60439
Shop hours  9 am - 5 pm
Mon. - Fri. (Central Time)
Phone: (708) 301-3172
Fax: (708) 301-3697
Email us at info@allthatthread.com
©2007 All That Thread
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